Mania Casino Terms and Conditions

Welcome to Mania Casino. By accessing or using our platform at mania-casino.io, you agree to be bound by these Terms and Conditions in their entirety. Please read them carefully before registering an account or placing any wagers. At Mania Casino, we are committed to providing a transparent, fair, and secure gaming environment for all our players. If you do not agree with any part of these terms, we ask that you discontinue use of our services immediately.

1. General Provisions

At Mania Casino, we operate under the governing law of the Autonomous Island of Anjouan (Comoros), where all legal matters arising from the use of our platform are settled. These Terms and Conditions constitute a legally binding agreement between you (the player) and us (the operator). We reserve the right to amend these terms at any time, and continued use of our services following any such amendment constitutes your acceptance of the revised terms.

Our Mania Casino platform is intended exclusively for adults. Players must be at least 18 years of age to register, deposit, or wager on our site. We strictly prohibit access by minors and employ verification measures to enforce this policy.

2. Eligibility and Restricted Territories

At Mania Casino, we welcome players from Europe and international English-language markets. However, we are unable to accept registrations or wagers from residents of the following jurisdictions:

  • United States of America
  • United Kingdom
  • France
  • All nations listed on the FATF blacklist

We at Mania Casino reserve the right to deny access to players from additional regions at our sole discretion. The use of VPNs, proxies, or any other tools designed to conceal a player's true geographic location is strictly prohibited. Any accounts found to be in violation of this policy may be suspended, and associated winnings may be voided.

3. Account Registration and Verification (KYC)

To participate in casino mania gameplay or access sports betting, you must create a verified account with us. We operate a three-tier Know Your Customer (KYC) process:

  • Simplified Due Diligence (SDD) — applied to low-risk accounts
  • Customer Due Diligence (CDD) — triggered when lifetime deposits exceed €2,000
  • Enhanced Due Diligence (EDD) — required for high-value transactions or where suspicious activity is detected

At Mania Casino, we may request the following documents at any verification stage: a valid government-issued ID, a selfie with your ID, proof of address, confirmation of your payment method, and where necessary, proof of source of funds. Failure to provide these documents may delay or prevent withdrawal processing.

4. Deposits and Payments

Our Mania Casino platform accepts both fiat and cryptocurrency payment methods. Available fiat options depend on your location and will be displayed during the deposit process. We currently support the following cryptocurrencies:

  • Bitcoin (BTC)
  • Bitcoin Cash (BCH)
  • Ethereum (ETH)
  • Cardano (ADA)
  • NEO
  • Dash
  • Dogecoin (DOGE)
  • Tether (USDT)

We at Mania Casino only accept deposits made from personal payment methods. Deposits made from business accounts or by third parties may be voided. All cryptocurrency deposits must use the current wallet address confirmed by our support team. Our bonus and limit currency is EUR; equivalent amounts in other currencies apply where applicable.

5. Withdrawals and Limits

At Mania Casino, the following withdrawal conditions apply to all accounts:

  • Minimum withdrawal amount: €100
  • Daily withdrawal limit: €1,000
  • Weekly withdrawal limit: €2,000
  • Maximum daily winnings cap: €100,000 (or currency equivalent); any amount exceeding this cap will be adjusted
  • Only one pending withdrawal per payment method is permitted at a time
  • Only one withdrawal request per 24-hour period is allowed

Our Mania Casino processing time is typically up to 3 banking days, though delays may occur. KYC documents may be required before your first withdrawal is processed. All active wagering requirements must be fully met before any withdrawal can be initiated. If your total bets are less than your last deposit, we reserve the right to require that deposit to be wagered at least 1x before approving withdrawal. Increased withdrawal limits and priority queue access unlock from the Gold VIP tier.

6. Bonuses and Promotional Terms

At Mania Casino, we offer a generous Slots Welcome Package of 777% up to €8,000 across your first five deposits, as well as a Sports Welcome Package of 335% up to €3,000 across your first three deposits. The following general bonus rules apply at all times:

  • Maximum bet while a bonus is active: €2 (or currency equivalent) — bets exceeding this amount will void any associated winnings
  • Bonus winnings are capped at 10x the bonus amount
  • Only one bonus may be active at a time
  • Sports bonuses require minimum odds of 2.00 per selection and cannot be used on live casino, slots, or crash games
  • Bonus buys and in-game feature purchases are strictly prohibited while any bonus is active
  • Unused bonuses may be removed after 30 days of inactivity

Our Mania Casino no deposit bonus offers and free spin promotions are subject to a maximum withdrawal of €100 or 2x the bonus value, whichever is greater. A broad range of games are excluded from bonus play, including but not limited to Blood Suckers I–II, Dead or Alive II, Book of Dead, Sweet Bonanza, Gonzo's Quest, Aviator, Plinko, Mines, Money Train 2, all live casino titles, crash games, and table games. We encourage all players to review the full list of excluded titles before activating any promotion.

7. The Godfather's Lounge — VIP & Loyalty Programme

At Mania Casino, our loyalty programme — The Godfather's Lounge — features five tiers: Bronze, Silver, Gold, Platinum, and Diamond. Progress through the programme is driven by account activity and total wagered amounts. At least one deposit is required to enter the programme.

As players advance through our Mania Casino loyalty tiers, they unlock increasingly valuable perks, including weekly reloads, improved Lootboxes, cashback (from Silver), VIP manager access (from Gold), personal 24/7 support line (from Gold), exclusive VIP raffles and bonuses, personalised deposit offers, increased withdrawal limits, priority in the withdrawal queue, and raised bonus bet limits.

8. Responsible Gaming

We at Mania Casino are committed to promoting safe and responsible gambling. We provide tools including self-exclusion, deposit limits, and session controls to help players manage their gaming activity. Self-exclusion requests must be submitted by email to support@mania-casino.io and cannot be shortened or cancelled once activated. Permanent account closures require a 30-day waiting period before any reactivation is considered.

9. Complaints and Dispute Resolution

Our Mania Casino dispute resolution process operates within the following timeframes:

  • Game outcome disputes must be reported within 7 calendar days
  • All other complaints must be submitted within 1 month of the relevant event
  • Unresolved disputes must be escalated to arbitration or court within 365 days
  • Our target resolution time is 2 weeks; complex cases may take up to 8 weeks
  • Email complaints will receive a response within 60 business days

Our maximum liability in any single dispute is limited to €500 or the value of the original wager, whichever is the lesser amount. All official communications with our Mania Casino support team must be conducted in English. You may contact us at support@mania-casino.io or via our 24/7 live chat service.

10. Governing Law and Amendments

These Terms and Conditions are governed by the laws of the Autonomous Island of Anjouan (Comoros). At Mania Casino, we reserve the right to modify, update, or replace any section of these terms at any time and without prior notice. It is your responsibility to review these terms regularly. Your continued use of our Mania Casino platform following any published changes constitutes your full acceptance of the updated terms.